How mucept collects, uses and protects your personal information.
Who we are
mucept (“mucept”, “we”, “us”) is an AI and software company with offices in Bengaluru and Lucknow, India. This policy explains how we handle personal information when you visit this website, contact us or talk to our AI assistant.
Information we collect
- Information you give us. When you use our contact form we collect your name, email address, phone number (if provided) and message. If you subscribe with your email address, we collect that address.
- AI assistant conversations. If you start a conversation with our AI assistant, the text you type and, if you allow microphone access, your voice are sent to our AI avatar provider (Anam AI) so the assistant can respond. We use these conversations to answer your questions and to improve our service.
- Technical data. Like most websites, our servers log standard information such as IP address, browser type and the pages requested. We use it for security, rate limiting and troubleshooting.
How we use your information
- To respond to your enquiries and provide the services you ask for.
- To operate, secure and improve this website and our AI assistant.
- To send you information you have asked for. You can opt out at any time.
- To comply with legal obligations and protect our rights.
Who we share it with
We do not sell your personal information. We share it only with service providers who help us run the website and the AI assistant (for example Anam AI for the avatar experience, and hosting and email providers), and only as needed to provide those services. We may also disclose information if the law requires it.
Cookies and similar technologies
Our Cookie Policy explains what cookies and local storage this site uses.
How long we keep it
We keep enquiries and conversation records only as long as needed for the purposes above or as required by law, and then delete or anonymise them.
Security
We use reasonable technical and organisational measures to protect your information, including encrypted connections, restricted admin access and rate limiting. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Your rights
Depending on where you live, you may have the right to access, correct or delete your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, please contact us.
Children
This website is not directed to children under 16 and we do not knowingly collect their personal information.
Changes to this policy
We may update this policy from time to time. The “last updated” date at the top shows when it last changed.
Contact us
Questions about this policy? Please reach us through our contact page.